This is significantly worse than Scotland as a whole where only 4 per cent of premises are receiving the slowest speeds.
Similarly, Scottish figures show that almost half of premises (44%) are getting over 300mb/s speeds – known as Ultrafast Broadband – but this figure falls to just 5 per cent in the Scottish Borders, highlighting the problem of rural broadband.
Speaking after reading the report John Lamont MP said: “Poor broadband and mobile signal is one of the most common causes of complaints in the Borders, and rightly so.
“I have worked hard with a number of local communities to secure better rural broadband and have helped hundreds of individuals with broadband problems, but we need real change and fast.
“I welcome the ambitious targets of both the UK and Scottish Governments to help rural areas, but what I am hearing from constituents is that they need action now to keep their businesses running efficiently and allow them to stay connected in their homes.”
Mr Lamont continued: “I welcome that the Chancellor has pledged £5 billion to support the rollout of gigabit capable broadband in the hardest to reach areas of the country, which will be supported by new legislation to accelerate its delivery to millions of homes.”