MSP urges people to contact heating helpline

Paul Wheelhouse.
Paul Wheelhouse.

Scottish Borders residents are being encouraged by South of Scotland MSP Paul Wheelhouse to contact the Home Heat Helpline, to find out how they can lower household bills and improve energy efficiency.

The free helpline provides an impartial and confidential service that connects people and families on low incomes and those in poor health with support which is worth an average of £160. The help available includes grants for insulation, new boilers, discount and rebate schemes.

Paul said “With so many options and offers it is often a bit of a minefield to know what is best for our homes.

“The Home Heat Helpline is one of the services available that can advise you on reducing energy bills and increasing the energy efficiency of your home.

“I have had a number of constituent contacting me recently who are unsure of the next steps to take when it comes to insulating their home, improving energy consumption and who to speak to about this.

“Rising energy bills are the cause of much stress to many people in the region who are struggling to cope with the increase in costs so it is worth finding out what you can do to help yourself either by phoning 0800 33 66 99 or visiting

“I would particularly urge anyone on a low income, older people and families with young children as well as those with long-term health conditions to find out what assistance is available.