The rollout of superfast broadband across the region has been criticised by residents and companies in the Whitsome area.
Jane Rutherford of Hutton Castle, wrote earlier this month to Brendan Dick, director of BT Scotland, to raise the issue.
The letter read, in part: “To reiterate, we’re served by cabinet 2, Chirnside Exchange. That cabinet has been FFTC enabled for well over a year yet we endure sub 1Mb download speeds, coupled with an unreliable, intermittent broadband connection.
“Scottish Borders Council spent an extra £8 million on this super-hyped ‘digital Scotland roll out’ yet a small community of businesses and individuals who work from home and are only two miles from their cabinet, are ignored and left with dial-up speed broadband.
“We’re disgusted by the constant publicity of how ‘superfast broadband has transformed life in rural communitites’.
“We are NOT particularly rural, yet it’s not done anything for us.”
A Scottish Government spokesperson said this week: “The Scottish Government’s Digital Scotland Superfast Broadband programme, backed by £410 million of public and private sector investment, is delivering fibre broadband to as many homes and businesses as possible.
“The predominant technology being used is ‘Fibre to the Cabinet’ (FTTC), which is distance-limited. Alternative fibre-based solutions to deliver services to premises beyond the physical limit are under consideration.
“Following the completion of the programme in 2017, coverage is expected to rise to over 93%.
“Further information is available from the Digital Scotland website: http://www.digitalscotland.org.”