Police warning after Eyemouth resident reports phone scam attempt

Scottish Borders Police is urging the public to be vigilant following a sophisticated bank phone scam reported by an Eyemouth resident.

Wednesday, 9th September 2020, 3:24 pm
Updated Wednesday, 9th September 2020, 3:26 pm

A landline call was received claiming to be from the bank, stating that a fraudulent transaction of £700 had been stopped at an Argos store in London.

The caller was told to report this to police by waiting for a beep on the line, hanging up and then dialing 999.

On doing this the victim appeared to get through to the 999 switchboard, requested police and was the put through to a female voice who claimed to be at Eyemouth Police Station, the female then requested card details.

Fortunately, suspicions were raised, the call was terminated and no loss occurred.

A police spokesperson said: “Please be extremely wary of unsolicited calls or emails claiming to be from financial organisations or HMRC etc.

“Never engage with this type of caller or click on links in emails. Never give out account or card details or PIN codes or agree to transfer money between accounts or to new accounts.

“Terminate the call or delete the email and contact the organisation using the number you would normally contact them on, NOT the number given by the caller.

“Ideally do this using a different phone (e.g. a mobile), as in this example, the scammers can leave the line open.

“If this is not possible wait for some time and dial someone you know in order to check the line is clear before proceeding.

“Do not be deceived by the incoming phone number displayed on your mobile or home phone as these are easily spoofed.”

For more information on Identity Theft, Fraud and Scams visit www.scotland.police.uk/keep-safe/personal-safety/identity-theft-fraud-and-scams.