Scottish Borders Council (SBC) is introducing chip and PIN payment technology this month in an attempt to offer more secure means of taking card payments.
The changes, which were due to happen in October but were postponed due to technical issues outwith SBC control, will see chip and PIN payment machines introduced at a number of sites from Tuesday May 21.
This will affect all customer contact centres (including library contact centres) and registration offices in Coldstream, Duns andEyemouth, as well as the Jim Clark room in Duns and SBC headquarters in Newtown St Boswells.
As part of the switch, SBC’s payment system will be unavailable from noon on Monday May 20 to mid-afternoon on Tuesday May 21. This affects the internet payment of council tax and other key payments, as well as telephone payment.
It will not be possible during this time to take credit and debit card payments at contact centres, registrar offices, recycling centres or SBC headquarters. It will still be possible to pay council tax, business rates, council invoices and housing benefit overpayment at post offices and other local shops. Call customer Services on 0300 100 1800 with any queries.