Bank of Scotland looks at options for rural banking

After announcing that opening hours at four Borders branches will be reduced, the Bank of Scotland has revealed it is currently trialling mobile banking elsewhere.

Berwickshire MSP John Lamont met with representatives of Bank of Scotland to discuss the future of banking services in the Borders and emphasised the importance of local services, particularly for elderly residents.

Discussing the reduction in hours of branches in Duns, Coldstream, Lauder and Newtown St Boswells John reported that it had been a positive meeting with Bank of Scotland officials.

“I repeated my concerns that the reduced operating hours of branches will force residents to travel and is a serious inconvenience, particularly for the elderly.

“The bank has agreed to look at the location of Duns ATM, after a number of residents have complained that it is inaccessible for wheelchair users.

“It was also interesting to hear about the mobile branch pilot being trialled in Tayside and how Bank of Scotland is looking to serve customers better in rural areas.”

From March 16, the Coldstream branch opening hours will be Tuesdays and Thursdays 9am-5pm, and Duns Bank of Scotland branch will open Mondays, Wednesdays and Fridays.