Target beating service in Borders

Royal Mail Edinburgh Mail Centre. 11 Cultins Road.'John Telfer letter sorting.
Royal Mail Edinburgh Mail Centre. 11 Cultins Road.'John Telfer letter sorting.

Royal Mail delivered a target beating performance in the TD postcode area between April and September 2013 with 95.9% of First Class Mail delivered on time.

Royal Mail is ahead of its First Class and Second Class mail quality targets in the first half of the 2013/14 financial year, according to independent research.

For First Class mail the target of 93% delivered the following working day was exceeded, with 93.2% of mail delivered on time. The Second Class mail target was also exceeded, with 98.8% of this mail delivered within three working days, against a target of 98.5%.

Meanwhile 111 of 118 postcode areas met or exceeded their Quality of Service targets over the six months to September 30, 2013; the Royal Mail’s best performance at the half year stage since 2006/7.